Skip to main content
← All courses

Sales Automation · Step 2 of 7

CRM Hygiene Bots

Learn why your CRM data rots and how to build a rules-based bot that catches it before it wrecks your forecast.

Start Free — 14 Days Included with Pro — no per-course charge

What you’ll walk away with

  • Identify the four fields and record types that decay first in any CRM and why they distort forecast accuracy
  • Design a hygiene-check rule set that flags stale deals, missing fields, and duplicates before writing any code
  • Write a hygiene-check spec that defines exactly what 'dirty' means for your own CRM and sales process
  • Translate that spec into tool-agnostic pseudocode you can adapt to Salesforce, HubSpot, or any other CRM
  • Run the hygiene check, interpret its output, and prioritize which flagged records to fix first
  • Explain to a manager or team why rules-before-automation is the right sequence for building CRM bots
Sales Automation Specialist sample certificate

Where this leads

Sales Automation Specialist

You keep the pipeline clean and follow-ups automatic — CRM hygiene, outreach, proposals, and forecasts you can defend.

Questions people ask before they start

Do I need to know a specific CRM like Salesforce or HubSpot to take this course?

No. The course teaches tool-agnostic pseudocode in the 'From Spec to Script' lesson specifically so you can adapt the logic to whatever CRM you use.

Will this course have me writing actual automation code by the end?

You'll build a spec and pseudocode for a hygiene-check bot, then run it and read its output in the final lesson. The emphasis is on designing correct rules first, since the course's core argument is rules-before-automation.

What exactly counts as 'CRM data rot' in this course?

The module 'The Four Things That Rot First' covers the specific fields and record types that decay fastest — this is the foundation the rest of the course builds its rules on.

Is this course about fixing forecast accuracy directly, or about CRM cleanup?

Both are connected: the first module explains how silent data decay quietly undermines forecast accuracy, and the second module gives you the hygiene-check bot to catch that decay — flagging stale deals, missing fields, and duplicates.

How long is the course and how is it structured?

It's two modules: one on why CRM rot matters and how to think about designing rules, and one on actually building the spec, pseudocode, and running the check — six lessons total, in that order.

What happens after I run the hygiene check — does the course cover fixing the flagged records?

Yes, the final lesson, 'Running It, Reading the Output, and Fixing What It Finds,' covers interpreting the bot's output and acting on what it flags.

Module 1: Why CRM Data Rot Kills Forecasts

Quiz locked — finish every lesson in this module first (0/3 done)

Module 2: Build the Bot

Quiz locked — finish every lesson in this module first (0/3 done)